10 Banks Consumers Complain about the most
Banks are one of those businesses people love to complain about.
They compete with cable companies, airlines and drug companies as being some of the most disliked.
Only 32% of Americans have “a great deal” or “quite a lot of” confidence in banks, according to a recent Gallup poll.
The image of banks took a big hit after the 2008 financial meltdown and it has slowly improved since then but the industry is still seen less positively than it was prior to the crisis.
LendEdu, an online marketplace for student loan refinancing, looked at consumer complaints filed with the Consumer Financial Protection Bureau (CFPB) for a second straight year.
The analysis found that consumers filed 42,097 complaints against 49 financial institutions that are included in the S&P Banks Select Industry Index. An additional thirteen banks in the index had no CFPB complaints filed about any banking product.
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